Contents 04. foreword 12. bee sustainable! Our understanding of sustainability 06. bee casual! The Casualfood GmbH 

Foreword Dear readers, we are now entering the third round of the Casualfood Sustainability Report and we are delighted that we have once again made good progress on our sustainable journey. Our sustainability team has continued to grow, enabling us to achieve our goals even better and faster. We have been able to make progress on many climate-sensitive topics and are thinking sustainably from the ground up when developing new concepts, from the content to the product range and the construction method to the interior design. We have gained a number of new and committed employees, meaning that we now have a contact person from each area available to answer questions at the monthly jour fixe. The Casualfood sustainability strategy is based on three strong pillars: PEOPLE, PLANET, PRODUCTS. The first pillar, PEOPLE, focuses on our employees. We want to continue to secure attractive jobs for them and create new ones in the future. We take human rights, diversity and equal opportunities as well as occupational health and safety very seriously. The second pillar, PLANET, is about our contribution to climate protection and other important environmental issues. Here, it is primarily the reduction of food waste and the increase in sustainable packaging that we want to constantly optimize. The third pillar, PRODUCTS, deals critically and consciously with our contribution to the topics of nutrition, sustainable products and supply chains as well as responsible marketing. Our own sustainability brand POP - Protect Our Planet, which is already deeply rooted in our DNA, proves that we not only talk about sustainability, but also live it passionately. It runs like a green thread through the entire appearance of our brand concepts. In the Casualfood Sustainability Report 2023, our ambassador, the hard-working Casualbee, also provides entertaining information about our smaller and larger successes and gives insights into her life as a bee. The Casualfood journey continues sustainably, please get in and start reading... 4 

Casualfood Bee casual! The Casualfood GmbH. "The taste of traveling" - this is the motto under which Casualfood develops and operates innovative food concepts for transport catering. Our catering and convenience store concepts are as colorful and versatile as our entire company. The successful combination of attractive product ranges and clear brand profiles makes Casualfood Gmbh one of the top players in the transport catering sector. With versatile concepts such as the authentic Italian Caffè Bar Mondo, pizza and pasta at basta!, the Italian-American deli concept Goodman & Filippo or healthy snack oases such as Superfood by Natural. Other concept highlights include the successful convenience store Quicker's, our snack brand Hermann's as well as the Pretzel Lovers-Mobil and Beans & Barley. In Berlin, we have a total of 8 fixed locations and 16 mobile units, such as east side berlin, the Berlin Pub and Deli Berlin. Not forgetting our new concepts: the Levante Restaurant at Mainz Central Station with Levantine cuisine specialties and our new concept, Lissi's Leberkäserei. Casualfood also franchises the Kamps and ServiceStore DB brands. Casualfood is diverse and open, both in our conceptual orientation and in the selection of our teams. Because that is our DNA. Our home is wherever people are on the move - at airports and train stations. This is where we are professionals and know what we can do best: short decision-making processes, sustainable concepts and customizable systems. At the same time, we always remain dynamic and fresh. This allows us to surprise travelers again and again with innovative transport catering from a single source and holistic gastronomic experiences. One of our strengths and areas of expertise is that we operate all of our stores and restaurants 100% in-house. Everything is controlled from the support office in Frankfurt. We have our own production kitchens at each location and our logistics processes are individualized and automated. We currently operate 61 restaurants, stores and snack mobiles and have a total of 721 employees (as at 31.12.2023). Since September 2022, Casualfood has been 100% part of the ORIOR Group, an internationally active Swiss food and beverage group. It consists of companies with strong regional roots that hold leading positions in growing niche markets in Switzerland and abroad with their well-known brands and product ranges. The decentralized business model enables the individual ORIOR companies to create a culture and identity that is tailored to their employees and customers, as well as unique product, brand and concept worlds. What they all have in common is a passion for culinary art and craftsmanship, a spirit of innovation focused on trends and needs, entrepreneurship and strong shared values. 6 

Casualfood OUR BASIC VALUES We act in an entrepreneurial manner We are honest and correct in our dealings We communicate openly and directly We take responsibility We behave respectfully We comply with laws, guidelines and the Code of Conduct 8 

Casualfood Our code of conduct QUALITY CLAIM We develop and operate innovative food concepts for the transportation catering industry. The quality and safety standards we apply to our products and services are uncompromising and meet the high quality requirements of our customers and consumers alike. To ensure this, we implement a systematic quality management system that generally exceeds legal requirements. We have clearly defined processes for quality assurance. Regular internal and external audits ensure compliance. HUMAN RIGHTS We recognize the principles of the Universal Declaration of Human Rights and the core labour standards of the International Labour Organization (ILO) and strive to base our actions on the United Nations Guiding Principles on Business and Human Rights and to fully comply with them. Respect for the human rights of our employees, suppliers and indirectly affected stakeholders is an integral part of our corporate culture. We reject all forms of human rights violations, in particular child, forced and compulsory labor. We are committed to protecting and ensuring the human rights of our employees at all times. All our employees have a responsibility to respect the rights of their fellow human beings and to oppose human rights violations through their actions. ENVIRONMENT The respectful use of resources and the environment is a declared corporate goal of ORIOR. In accordance with our sustainability strategy, we focus on the areas of action that are most important to us: "Food waste and packaging", "Climate and energy" and "Water". We can, want to and must make a positive contribution within these areas of action. We set ourselves clear targets, regularly review their achievement, derive appropriate measures and measure ourselves against our progress. 10 

Sustainability Bee sustainable! Our understanding of sustainability. At Casualfood, we take a holistic approach to sustainability. This is because we are convinced that all levels of a company must be taken into account in order to initiate targeted changes. Our sustainability strategy is therefore based on three strong and relevant pillars, whose importance is equally weighted for us. We care for PEOPLE, PLANET and PRODUCTS! PEOPLE form the first pillar. We want to be a fair and attractive employer for our employees. We want to uphold human rights, diversity and equal opportunities and ensure occupational health and safety for our employees. In the second pillar, PLANET, we are working to combat climate change, reduce food waste and focus on sustainable packaging. The third pillar, PRODUCTS, is dedicated to the topics of balanced nutrition, sustainable products and supply chains as well as responsible marketing. In our third year, we were once again able to successfully pursue our goals in all three areas and initiate many positive developments. However, we still have a long and challenging journey ahead of us, as we have set ourselves ambitious goals. We are highly motivated and confident that together we will achieve the goals we have set ourselves on the way to becoming a sustainable company! OUR MISSION STATEMENT: THINKING SUSTAINABLY ABOUT OUR FUTURE. If you are sincere about sustainability as a company, then it is primarily about taking responsibility: both for people and for the products you sell, as well as for the environment, which must be protected and preserved. After all, only holistic action can ultimately ensure that we as a company make a valuable contribution to the future of our planet. 12 

Sustainability Sustainability Bee active! SUSTAINABLE DEVELOPMENT GOALS CASUALFOOD AND THE SUSTAINABLE DEVELOPMENT GOALS Since 2015, the 2030 Agenda for Sustainable Development has been an international framework that combines the issues of sustainability and poverty reduction. In it, 193 UN member states have committed to achieving 17 global development goals - the Sustainable Development Goals (SDGs) - by 2030. Achieving the SDGs also requires a strong commitment on the part of companies. Casualfood acknowledges the importance of this framework and is committed to making its contribution to achieving the SDGs. OUR SUSTAINABILITY TEAM Together we can achieve a lot. That's why Casualfood has its own sustainability team with experts from management, ecotrophology, marketing, HR and operations dedicated to the topic of sustainability. Employees from the most diverse areas of our company support us on our journey towards the most sustainable and responsible future possible. There are dedicated contact persons from each department who also support us in our meetings. From management to Human Resources to Casualfood's merchandise management, everyone has agreed to work together to master the major tasks that lie ahead of us. 14 

PEOPLE Bee social! Fair and attractive employer Human rights, diversity and equal opportunities Occupational health and safety Just like a beehive, a company can only function sustainably and successfully if everyone works well together. This requires that EVERYONE feels comfortable. To achieve this, a number of decisive factors must be right, such as Casualfood being a fair and attractive employer, diversity and equal opportunities being a top priority and occupational health and safety being a matter of course and practiced. Every job with us should be attractive, fairly paid and safe. With a working atmosphere in which everyone feels seen and valued - at all levels, from management to employees, in service and sales. Because we want needs to be recognized and skills to be promoted. Last but not least, we see the diversity of the people who make up the beehive in our company as a great gift of variety and skills. Here at Casualfood, we are constantly working to ensure that all these factors are guaranteed. After all, social interaction with satisfied, motivated and healthy employees is crucial to Casualfood's success. To achieve this, we set our sights high and work hard every day, as you can see on the following pages. Casualbee's Buzz Spread the news! We regularly send out our internal newsletter "Flurfunk" to report on the latest news and interesting facts about the Casualfood Family. Made by employees for employees. With information on new concepts, great recipes, anniversaries and much more... 16 

PEOPLE | Fair and attractive employer Bee fair! Why Casualfood has so many satisfied employees. OUR UNDERSTANDING We are aware of how valuable every single employee is to us, especially in times of an increasing shortage of skilled workers, which has become even more acute in our industry following the pandemic. That is why we are doing as much as possible to be a fair and attractive employer. After all, we can only count on our employees in the long term if they feel completely at ease with us. OUR WAY & GOAL: We want to create an attractive and sustainable working environment for our employees. We focus on fair salaries and flexible working models. Further training, transparent communication and team building should not only increase satisfaction, but also promote long-term loyalty. We gather feedback from our employees at regular intervals and take the needs of our "casual foodies" very seriously. At our monthly Meet & Eat meetings for employees at management level and above, we keep everyone up to date with important news as well as people joining and leaving the company. FUTURE GOALS Casualfood wants to continue to be an attractive employer in the future, with interesting, secure, sustainable jobs that are constantly being created. On-the-job training is an important and efficient tool for developing and challenging our employees in their skills. From an introduction to the special features of the airport and railroad station workplaces to product know-how, language courses, safety training and checkout system training. 18 

PEOPLE | Human rights, diversity and equal opportunities Bee diverse! Why Casualfood is proud of its colorful diversity. OUR UNDERSTANDING Casualfood's success is based in particular on the great diversity of the people who work for us. We employ Casualfoodies from over 70 nations. A colorful, diverse team that fits perfectly with our Casualfood philosophy and our field of activity, travel catering. We live and support equality and diversity within the company and create a climate of acceptance and mutual trust. We see the different backgrounds, knowledge and skills of our employees as an important asset. We are committed to equal opportunities, fairness and ensuring that all employees can treat each other with respect and without prejudice. We create the conditions for managers and employees to recognize, share and live these values. We also review our HR processes and ensure that they do justice to the diverse skills and talents of all employees. We report publicly on our activities and progress in promoting diversity and appreciation on an annual basis. Casualbee's BUZZ Diversity first! In November 2023, trainees from all training years met for the first Casualfood Trainee Days at the support office in Frankfurt. For two days, they not only got to know Casualfood better; various workshops also dealt with the important topic of diversity in the workplace, which is very important to us. 20 

PEOPLE | Occupational health and safety Bee safe! Why safety always has priority with us. OUR UNDERSTANDING The working environment at airports and train stations poses a particular challenge for staff in many respects. The background noise level is high, the work, including shift work, is often stressful and exhausting, and the temperatures in the outlets can only be regulated to a limited extent. We are aware of this and take the issue of occupational health and safety very seriously. We therefore do everything we can to make work as pleasant and safe as possible for our employees and to promote and strengthen their health. OUR GOAL In 2023, we have a sickness rate of 9.2 %. This indicates that there is an increased focus on health issues. In order to promote employee health and reduce the sickness rate in the long term, we are increasingly focusing on measures to improve working conditions. These include regular health and safety training to increase safety awareness, the introduction of workplace rotation to reduce monotonous workloads and in-depth employee appraisals to identify individual challenges at an early stage. These measures aim to create a health-promoting working environment in the long term and strengthen the well-being of our employees. 22 

PLANET e responsible! Combating climate change Less food waste Sustainable packaging As a company, Casualfood wants to take responsibility for our planet. With holistic strategies on the topics of combating climate change, food waste and sustainable packaging, together with the commitment of all employees and suppliers, we can make a difference and bring about positive change. As one of the top players in the transport catering industry, we want to prove that it is also possible to be sustainable in our sector. We will constantly and consistently reduce the carbon footprint that we cause in transport catering wherever we can, step by step. For example, we have already achieved significant optimizations in the areas of energy consumption, food waste and packaging savings. In the future, we want to continue to explore and exploit all options to reduce our ecological footprint. On the following pages, we will delve deeper into the second pillar of our sustainability strategy, "Planet". Casualbee's Buzz To ensure that our bees always find enough food, we also have a flowering meadow with 1000 m2 of wild and meadow flowers, where the majas & co. can eat their fill. Fragrant! 24 

PLANET | Combating climate change e climate friendly! Why Casualfood is committed to a good climate. OUR UNDERSTANDING Combating climate change is an important element of our sustainability strategy. We have set ourselves the task of striving for a healthy balance between PEOPLE, PLANET and PRODUCTS, because we can only position ourselves as a sustainable company on the market in the future by taking the three pillars into account and by taking significant steps in the respective areas. OUR GOAL By 2030, our electricity should come from 100% renewable energy. OUR PATH We are aware that we can only succeed in reducing our CO2 emissions if we make as many adjustments as possible. We are pursuing a holistic approach. Starting with our own emissions through to those that occur directly in our upstream and downstream stages of the value chain. FUTURE GOALS We are reviewing Scope 3 emissions and will optimize our collaboration with suppliers with regard to their energy efficiency and the promotion of recycling/reuse. We will also continue to focus on improving the service life and energy efficiency of our own products. 26 

PLANET | Combating climate change The breakdown of greenhouse gas emissions into the various scopes provides several important indications: 1. HIGH SHARE OF SCOPE 3 EMISSIONS: 93% of emissions come from Scope 3, which shows that most emissions are generated in the upstream and downstream value chain of casual food. This can be caused by activities such as the procurement of raw materials, production at suppliers, the use and disposal of products by customers as well as transportation and logistics processes. The high Scope 3 emissions are typical for a company in the food industry, as relevant emissions are generated in agriculture, for example. This underlines the importance of working with our supply chain partners to reduce emissions and make the entire food system more sustainable. 2. REDUCED SHARE OF SCOPE 1 AND SCOPE 2 EMISSIONS: We are working hard to measure and continuously improve our CO2 emissions. In the last two years, for example, we have put all relevant consumption players to the test and derived appropriate measures from this. When purchasing equipment, we consider its energy efficiency. We are also continuously reducing our waste volumes, which also has an indirect effect on our CO2 emissions. The heating systems at almost all locations are operated with district heating. Berlin Brandenburg Airport even uses a combined heat and power plant. In the area of transportation, we are increasingly relying on electrically powered vehicles. More than half of our fleet already consists of hybrid vehicles. 3. INDIRECT CONTROL OF EMISSIONS: Casualfood bears the greatest responsibility for Scope 1 emissions, as these are all emissions that occur in our part of the value chain. Casualfood can only have an indirect impact on the upstream and downstream Scope 3 emissions. We focus primarily on making the supply chain more sustainable, e.g. by selecting more environmentally friendly suppliers or through initiatives to reduce customers' energy consumption. 28 

PLANET | Less Food Waste Bee mindful! Why food waste is a top priority at Casualfood. OUR UNDERSTANDING All over the world, large quantities of edible or otherwise usable food are thrown away unnecessarily. Each individual product involves a lot of working time, resources, sometimes long transportation routes and money. According to the World Health Organization, one third of all food produced each year meets this fate - an alarming figure in times of growing food shortages. The resources wasted in this way also put unnecessary strain on our ecosystems and the climate. Food losses also have a negative impact on business cost efficiency. As a transport catering company, Casualfood contributes to the generation of food waste. We are aware of this and are working to continuously reduce our food waste. We have made the question of how we can reduce food waste an important task. Our primary goal is to coordinate demand and production even better, because planning reliability also directly reduces food waste. OUR GOAL We want to reduce our food waste by 50% across the company by 2030. 30 

PLANET | Sustainable packaging Bee economical! Why Casualfood is proud of its packaging strategy. OUR UNDERSTANDING The topic of packaging and its reduction/environmental compatibility has become increasingly important in recent years, both for our customers and for us as a company. Reducing packaging or making it more sustainable is a complex task in the food sector. On the one hand, we want to keep the amount of packaging as low as possible in order to conserve natural resources and produce less waste. On the other hand, packaging is needed to ensure the food safety of our take-away products. Casualfood wants to offer its customers sustainably packaged products. To achieve this, we start in different places: Material savings through lighter or less packaging ("reduce"), use of recycled and/or recyclable materials ("recycle") or renewable alternatives to plastic ("replace"). We are constantly working on testing or implementing new, more sustainable options. OUR GOAL We have reviewed our packaging and have switched to 100% POP packaging for coffee and our own products. We are constantly pushing ahead with further optimizations. There has also been a positive development with our suppliers: the food we purchase from them is delivered with 15% less packaging. Thanks to larger purchase quantities, we are also able to use larger containers in the manufacturing industry, which also saves enormous amounts of packaging. 3232 

Planet TOP Topic PET, aluminum & Co. Better than their reputation ... Reducing packaging and/or producing it as sustainably as possible has become as important to us in recent years as the salt in the soup. All good things come in threes: 1. reduce = less packaging 2. recycle = recycled/recyclable materials 3. replace = renewable alternatives to plastic Our packaging standards aim to steadily increase the proportion of recycled plastic, reusable packaging and packaging made from renewable, certified or recycled materials. What many consumers don't know is that some of the supposed environmental offenders are not as bad as their reputation suggests: PET Many drinks in disposable packaging are subject to a deposit, such as drinks in PET. Disposable PET bottles offer some environmental benefits, especially compared to alternatives such as glass, although they are not an ideal solution. One important advantage is their low weight, which significantly reduces the energy required for transportation. In addition, the deposit system in Germany helps to effectively return and recycle PET bottles. This reduces the amount of plastic waste that ends up in the environment. The one-way deposit system in particular ensures that many PET bottles are recycled instead of ending up as waste in nature. 34 

PRODUCTS Bee visionary! Balanced nutrition Sustainable products and delivery costs Responsible marketing Casualfood wants to use resources consciously and sustainably. That's why we focus on the success of our work not only on sales, but also on their sustainability in terms of balanced nutrition, sustainable products and supply chains as well as responsible marketing. We enable our customers to eat a balanced and sustainable diet on the go. With products that taste good and are climate-friendly. For example, we offer a wide range of vegetarian and vegan dishes. We want to become increasingly sustainable in all areas of casual food, from our product range to our suppliers, our cooperation partners and our marketing measures, and on the following pages we prove that we are succeeding in this. Casualbee's Buzz Digital - simply brilliant! By using digital temperature lists and cleaning schedules, we have been able to completely eliminate our paper consumption in the HACCP area! In addition, the regular monitoring of the daily tasks to be carried out helps us to identify deficits more quickly and rectify them. Store checks and hygiene & safety audits also enable us to track and continuously improve quality standards. 36 

PRODUCTS | Balanced nutrition Bee healthy! Why Casualfood wants to be vital on the road. OUR UNDERSTANDING The demand for healthy and climate-conscious products is constantly increasing. In addition to the usual range of emotional food on offer in transport catering, the balance, sustainability and wholesomeness of the products are also playing an increasingly important role. Casualfood always focuses on the needs of customers and current trends. We respond to developments in our society with appropriate concepts and offers. FOOD FROM OWN PRODUCTION (sandwiches and baked goods) Share of baked goods Share of desserts 16% 35% 31% 49% 69% OUR GOAL The share of our healthy food products is currently already 33% of all products. We are therefore on the right track and are setting the bar a little higher for 2025. By healthy food products, we mean foods or products that are considered beneficial to health. Healthy food products can also take into account specific nutritional needs or preferences, such as being gluten-free, vegan, vegan or certified organic. The main aim of such products is to promote a balanced diet and support health. Meat-based Vegetarian Vegan 38 

PRODUCTS | Sustainable products and supply chains Bee selective! Why Casualfood acts fairly and responsibly. OUR UNDERSTANDING We are aware of the responsibility we have in selecting our products and suppliers. By setting sustainable standards here, we can have a positive impact on the topic of sustainability as an important multiplier. This begins with the optimization of our product range/offering and extends to all areas of our company. OUR GOAL We have determined the share of sales of our sustainably certified products (organic, Fairtrade, etc.) for 2023, which currently stands at 11.6 %. There is a need for action here: our goal is to increase this share to 30% by 2025 and double it by 2027! 40 

PRODUCTS | Responsible marketing Bee green! Why Casualfood does good and talks about it. OUR UNDERSTANDING Our commitment to sustainability has been directly visible to our customers since 2022: through our own sustainability brand POP (Protect Our Planet), which runs like a green thread through Casualfood's public image. Our stance is underpinned by our website, where we take a stand on all sustainability issues relevant to us, as well as by our third sustainability report. Our claim should also be reflected in product recommendations and other marketing measures. Casualfood's own POP campaign is a good example of this. OUR GOAL We reduce our print media wherever possible and rely on digital signage at the POS. This enabled us to reduce the need for printed materials by 41% from 2022 to 2023! Our sustainability report has also only been available in digital form since 2022. 42 

CONTACT Casualfood Gmbh Frankfurt Airport Center 1 | Building section a | 8th floor Hugo-Eckener-Ring | 60549 Frankfurt m Main T: +49 69 65007260 | nachhaltigkeit@Casualfood.de IMPRINT This sustainability report is published in German and English. The German version is authoritative. PUBLISHER Casualfood gmbh Frankfurt Airport Center 1 | building section a | 8th floor Hugo-Eckener-Ring | 60549 Frankfurt m Main CONTENT Alexandra Carl (Senior Project Manager) Leon Ehmig (Project Assistant) Andreas Förster (CEO) Nadine Curth (Development & Learning Manager) Stefanie Müller (Senior HR Generalist) Rebecca Wolf (Senior Corporate Development Manager) TEXT Aline Akbari (Lemonisland) GRAPHIC DESIGN Matthias Mayer (Lemonisland) ILLUSTRATIONS Alice Hoffmann (Bureau Alice) 

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